AXS No Longer Supports EZ-Link Top-Ups: What to Use Instead
AXS top-ups ended on 29 August 2026. Here is the practical replacement guide for SimplyGo EZ-Link, older EZ-Link cards and commuters who can skip stored-value top-ups entirely.
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- AXS change
- EZ-Link and SimplyGo EZ-Link top-ups ended at AXS Stations on 29 Aug 2026
- Best digital alternative
- SimplyGo app
- Physical alternatives
- Ticketing service kiosks, SimplyGo Ticket Offices and Ticketing Service Centres
- SimplyGo app minimum
- S$10 top-up
- No-top-up option
- Eligible contactless bank card or mobile wallet for regular adult fares
AXS Stations no longer support top-ups for EZ-Link and SimplyGo EZ-Link cards. The cards themselves have not automatically stopped working; what changed is the top-up channel. The best replacement depends on the type of card you use and whether you need concession fares.
Key Takeaways
- Since 29 August 2026, AXS Stations are no longer an EZ-Link / SimplyGo EZ-Link top-up channel.
- SimplyGo EZ-Link users can use the SimplyGo app, ticketing service kiosks or SimplyGo Ticket Offices.
- Many adult commuters and visitors can skip stored-value top-ups and tap an eligible contactless bank card or mobile wallet instead.
What changed on 29 August 2026?
SimplyGo's current notices state that top-ups for EZ-Link and SimplyGo EZ-Link cards are no longer available at AXS Stations with effect from 29 August 2026. If AXS was your routine, switch channels rather than replacing the card purely because of this notice.
The change also sits alongside the wider consolidation of EZ-Link app functions into the SimplyGo app, where transit and card-related services are now concentrated.
Current top-up options for SimplyGo EZ-Link
| Channel | Useful details | Best for |
|---|---|---|
| SimplyGo app | Supports several payment methods; current FAQ lists a S$10 minimum for app top-ups | Remote top-ups |
| Ticketing service kiosks | Top-Up Kiosks, Assisted Service Kiosks and SimplyGo Kiosks; e-payment and cash minimums differ | Immediate physical top-ups |
| SimplyGo Ticket Offices | Top-ups plus other travel-card services | Users who want staff assistance |
| Ticketing Service Centres | Broader concession-card and ticketing help | More complicated issues |
| Auto Top-up | Can be configured through the SimplyGo app for supported cards | Regular commuters |
What if your balance is already too low?
SimplyGo currently advises commuters to maintain a minimum balance of about S$3 to avoid inconvenience. If a card is already below the minimum travel value, the way you top up affects how quickly it can be used again.
A kiosk top-up can be recognised immediately. For some remote/app top-ups, SimplyGo instructs users to scan the card using the phone's NFC function or place it on a supported kiosk/card reader to enable immediate entry; otherwise there can be a wait before the restored value becomes usable for travel.
Older EZ-Link cards have different rules
Do not assume every channel works for every generation of EZ-Link card. SimplyGo distinguishes account-based SimplyGo EZ-Link from older CEPAS EZ-Link cards. Selected convenience stores and ATMs may support certain older-card top-ups, while SimplyGo's current guidance says account-based SimplyGo EZ-Link top-ups are not available at convenience stores.
You may not need a top-up card at all
For regular adult fares, SimplyGo supports eligible contactless bank cards and supported cards in mobile wallets. That lets you tap directly on MRT and bus readers without maintaining stored value. This is especially convenient for visitors who already carry a compatible card and do not need concession fares.
Read our SimplyGo bank-card guide if you are deciding between direct contactless payment and a stored-value card.
Which replacement should you choose?
- Daily commuter: SimplyGo app + Auto Top-up is the lowest-maintenance option where supported.
- Occasional user: use a kiosk at an MRT station or transport hub.
- Concession-card user: use SimplyGo-supported channels and a Ticketing Service Centre when you need help.
- Visitor on adult fares: consider direct contactless bank-card/mobile-wallet payment.
- Refund/replacement issue: go to a Ticket Office or Ticketing Service Centre rather than testing multiple top-up outlets.
Bottom line
The practical rule is simple: stop treating AXS as an EZ-Link top-up location. The SimplyGo app and transport-system kiosks are the most dependable general alternatives, while direct contactless fare payment removes the top-up step entirely for many adult travellers.
What about 7-Eleven and ATMs?
SimplyGo's current card guide still lists selected convenience stores and DBS/POSB or OCBC ATMs for certain EZ-Link products, but this is where card type matters most. The same guidance says top-ups for account-based SimplyGo EZ-Link cards are not currently available at convenience stores. In other words, “7-Eleven can top up EZ-Link” is not a safe universal rule.
If you have an older EZ-Link card, check the current SimplyGo channel table before relying on a convenience store or ATM. If you have a SimplyGo EZ-Link card, the SimplyGo app, ticketing kiosks and Ticket Offices are the clearer default choices.